In the end we had to share a transfer to someone else's hotel (despite paying over $200 for a private one to our hotel which is over an hour from the airport) and the on-site staff at the hotel just gave us an email to request help, and no one ever replied to the email during our whole stay or after about a refund for the transfer we never received. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Overall, this is a really nice resort. thanks for all replies. The cost was meant to be $10 per person per night but we didnt have to pay. We were all laughs and smiles everytime we were there! The theming is amazing, we got to wear the sombreros for photos. We managed to book the restaurants on the app before coming - we had 7 visits. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. We were at the pool when we arrived, got drinks, don't remember anything from there. It has two pools, a spa, a fitness center, twelve restaurants & bars, a PADI diving center, a stunning stretch of white sand beach and, just off-site, access to an 18-hole golf course and a casino. It is necessary to mention, that it was a pleasure for our entire team to be at your service. See more questions & answers about this hotel from the Tripadvisor community. Not sure what premium drinks means but i had also read they were not included. They include a living room, flat-screen televisions and minibars with soft drinks, beer, and small bottles of premium alcohol. -Reservation dinners were amazing (Gran Tortugas, Tequila, Gourmet at Coba) -Rooms were spacious, comfy and clean (2BR suite) -Kids area Zama and kids club were Amazing! The waiters serve you drinks to your table. The quality of the meat was not the same as the other restaurants and the atmosphere was a bit meh! Own or manage this property? Check the number of dinners for shorter stays in our Faqs. Gustavo, one of our local guides, says, 'Just when you think the Riviera . We all had the filet steak but he brought extra prawn dishes, fries and rice for the table. Karte. Dear Guest, We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facilities. We have been on 10+ adults only couples trips to all inclusives and this would be my least favourite if we had been looking for a romantic getaway but it worked great for us with our baby. Immerse yourself in the traditional Mayan-inspired buildings and dcor as you enjoy all of the luxuries of a modern day resort. (Obviously) A huge variety of all kinds of food was available at the buffet. Our avant-garde style restaurant has taken rustic recipes and placed a high-end flair on them creating an incredible dining experience. The door had the master key cover removed, so it screams inside job. Bahia Principe Grand Tulum: Great location, great staff - See 15,901 traveler reviews, 19,223 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay), Snack Bar with traditional American food and snacks, open 24 hours a day (alcoholic drinks only served until midnight). This is the version of our website addressed to speakers of English in Canada. Bahia Principe Grand Tulum 15,869 reviews #5 of 9 all-inclusives in Akumal Review Save Share Carretera Chetumal Benito Juarez, Km 250 Local B, Akumal 77760 Mexico 011 44 808 281 2459 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! I need to get back to pack 4 cases , Dear Guest, We are delighted to receive your feedback and that you have visited us recently, we wanted to thank you for let us know about your experience and that you were happy with the service in general. Propose dans quatre cadres distincts, allant de l'intimit de nos Junior Suites l'opulence de notre Signature Villa, chaque chambre est soigneusement conue et amnage, prenant son inspiration de la beaut tropicale de ce paradis des Carabes - ses couleurs vibrantes, ses paysages couper le souffle et sa faune exceptionnelle. was nicely appointed but needed a good thorough cleaning as stains in sink, bathroom floor and wine spill on divider between bathroom and bedroom area (not us!) Certain premium drinks are extra, and they vary in price. Surrounded by amazing natural landscapes, this hotel offers pools just steps from the beach, spacious rooms and a wide variety of dining options. Redefine your perception of the perfect vacation. Meerblick Zug zum Flug Transfer inklusive Direktflug . This all inclusive property offers 9 restaurants, 8 bars, 4 pools and a kids club. The restaurant is lovely and we had a fab waiter called Cristian who took a lot of time to explain what each thing in the menu was. I don't know what brand they use in this resort, but it certainly didn't taste very good. We emailed a week ahead of time and they took our room requests into account for stroller access . What are some restaurants close to Bahia Principe Grand Tulum? We kept hearing about a 24 hour restaurant near our room that we never found. All served in a traditional market-style setting with interior design elements that pay homage to the deep sea. The other pools are more family oriented with mini water parks but they are all kept very very clean. Located on the renowned beaches of Tulum, the renewed hotel is designed to provide a unique, distinct and immersive experience. Snacks and ice-cream at set times.Selected local-brand alcohol, wine, beer, cocktails, soft drinks, tea and coffee until 23.00 and 02.00 in disco. Are the premium drinks included in all inclusive ..are they also served at all bars. We would like to welcome you back for more adventures. Address: Carretera Federal Chetumal- Benito Juarez Km. The resort does offer a great variety of drinks under the regular all inclusive package however there are certain brands that are reserved from premium members. There's no reason you shouldn't be able to order a la carte from the whole menu, such a cheap, poorly laid out service and our hot food came cold so it was obviously pre plated and sitting somewhere. We are glad to have had the opportunity of hosting you. grand bahia principe tulum casino. Hoteldetails. Yummy, Not sure what you mean by "premium drinks". These were left every day even when we didnt leave note or tip! We used the opportunity to try new things, such as lobster Thermidor and fois gras. Clicking on the send button implies that you have read this information. I also tried a "house" Bloody Mary and a "house" Margarita; neither were good. Oh, and book your restaurants on the app before you arrive. Alternatively, you may use. Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Baha Prncipe Grand Tulum Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. Not your grandmothers Italian. These parks are amazing. We found that all drinks including juice were super high syrup concentrates and were so crazy sweet that we pretty much stuck to soda water and a few blended drinks for the whole trip, the juice was not fresh in any way and was just straight sugar and there wasnt any way to get things like smoothies or fresh juice except the coconut drinks at the bar. Unlimited local drinks, beer and soft drinks in the hotel's bars until 11:00 p.m. (premium drinks with additional charge), "Origin" Show(free of charge for children under 4 years old), Water sports offered by Scubaquatic including scuba diving (PADI), sailing classes, paddle boarding, hire catamarans with dive team, fishing, banana boats, and more, Babysitter service (upon request, children up to 12 years old), Beauty and massage treatments in the Bahia Spa, Professional photography services with Tropic One Studio, so you never forget your stay, All services and items not specified under "All-inclusive". - See 15,895 traveller reviews, 19,222 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. The food truck does get busy at peak times but its great, I had the help yourself nachos most days! It is an honor for us to know that you spent an amazing holidays with us, and we were part of it. Plus, all Grand Bahia Principe hotels are specially designed for childrens maximum enjoyment, both within the facilities and with the activities available for them. Le Gourmet- similar to Don Pablo - amazing food, we all had steak there too. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services. The staff was absolutely one of the best parts! Enhance every moment with a tropical drink at one of our bars as you share memories and moments together. Not ideal for new travellers We didn't get a welcome email letting us know that we needed to download the App 5 days ahead of time to book any plated dinners (found that out through reviews here). Redefine your understanding of freshly prepared Mediterranean food to order, and with all of the delicious flavor your desire, with a traditional touch. FACILITIES View all facilities 7 outdoor pools Poor design choices even though it looks nice. Water shoes are essential. Daiquiris, pina colada etc. ;- ), The views and the beach and the pools were fantastic as were the staff and the warm breeze was lovely, our biggest issue was the food and beverage, the alcohol was low tier at best and not even regular bar liquour and the house wine was tolerable. The Top Shelf Booze will be listed in their drink menu, along with pricing. If so how much ? They did have a kids area daily with hot dogs, grilled cheese and simple items and easy stuff to grab and go. Luxury Bahia Principe Akumal - Akumal Riviera Maya All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online . Not Ideal for A Couples Retreat, Many other better options nearby I would personally not recommend it for a couples retreat, there is nothing intimate or romantic about this place, i would highly recommend a smaller, more boutique hotel with more cabanas, quiet spots to lounge and cozy couples options such as dinner on the beach or photo sessions (they offer neither here except a gazebo dinner in a VERY WINDY corner of the beach) and the couples "massage on the beach" is in a hut right in front of the kids pool and noisy taco barnot very romantic. Accommodations At Bahia Principe Grand Tulum you can experience your own private oasis in the heart of Mexico. Me and my friend were drugged, robbed for our wallets, cards, money, jewelry and anything designer/brand name. Can anyone tell me if you can get premium drinks from any of the bars in this resort on all inclusive or if you have to pay extra for them ? Guests staying at Grand Bahia Principe Tulum will embrace the spirit and culture of Mexico. 250, 77760 Tulum, Q.R., Mexico Call Us +52 984 875 5000 EMAIL US Phone:1 (888) 774 0040 or (305) 774 0040 Bahia Principe Grand Tulum - All Inclusive - Riviera Maya, Mexico - +52 984 875 5000 Bahia Principe Luxury Akumal Bahia Principe Luxury Sian Ka'an Bahia Principe Grand Coba There was no info or signs for this. The japanese restaurant took over 2 hours and all we were allowed to order was one tiny hot appy or sushi, not both (basically 3 bites of food), miso soup and then a stir fry that was drowning in sauce. Contact Us Accommodations Bahia Principe Grand Tulum's 744 junior suite and Club Hacienda rooms offers you lavish accommodations tucked away in a marvelous tropical garden setting with stunning views of the five-star resort's lake-style pools or the gorgeous surrounding flora of this serene island getaway. MORE INFO, Zona & Bar "La Isla" If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. They will be definitely reviewed with different departments to introduce corrective actions and improvements. Shuttle note: Do not book their private transfer BD experience through the hotel (ours was booked via westjet but through the hotel) - they did not show up at the airport, we were stuck with a baby for over 3 hours after we landed at night as they had overbooked their cars, and there is no food available at the airport except potato chips in the arrivals area so starving after a long flight with a baby, nowhere to sit, not a good start. 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. Our package included 3 dinners at specialty restaurants. All inclusive alcoholic beverages All inclusive meals Bathrobes We managed to get one on an afternoon as someone left - they are amazing! Totally took me out of my comfort zone but loved it! Which popular attractions are close to Bahia Principe Grand Tulum? MORE INFO, Andale Burguer They have a grill area, seafood area with prawns, scallops, salmon etc and they will cook it fresh for you. We were very thankful to find out that the on site pharmacy had extra baby formula and diapers for sale when we ran short, along with some snacks for our room. Grey Goose, Bombay Saphire, Jose Cuvero etc.). NOT HAPPENING. Enjoy sumptuous la carte options as well as International buffets. - hotel close to Xel- ha - highly recommend! Find the best deals on resorts, all inclusive packages, and cheap vacation packages. I'm not really a fan of 'all inclusive', but we ended up here anyway and I'm glad I went. - grounds and facilities spotless! Access to the la carte restaurants of the Bahia Principe GrandCoba, except buffets, Guest can use the Buffet of the own Hotel, Access to entertainment and relax services at Bahia Principe GrandCoba, Lounge chairs, beach umbrellas and towel service for the beach and pool, International entertainment programs for adults and children (day and night), Childrens activities in the Mini-Club (4-11 years). Conveniently located restaurants include Maratea, Autor, and Ukai. We hope to have you back soon. Although this is a buffet, its very good. Certain brands are extra charge, for example crown royal whiskey. Book Bahia Principe Grand Tulum, Riviera Maya on Tripadvisor: See 15,901 traveller reviews, 19,636 candid photos, and great deals for Bahia Principe Grand Tulum, ranked #12 of 20 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. Exclusive discounts! The noble textures of wood and stone blend in with the fabrics of the furniture. Top room amenities include a minibar, air conditioning, and a flat screen TV. We were able to get Kahlua at no additional charge and my husband drank Campari at no additional charge. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Ingredients straight off the boat from the Mediterranean. The drinks at all the bars and restaurants in the resort include soft drinks (Coca Cola, Fanta and Sprite) and alcohol including American beers and a variety of spirits including branded spirits (typically ones you can get in America i.e. one and buy 1 or 2 bottles of wine and they will make a reservation for you. Premium Powerups Explore Gaming. We are very happy you and your family members enjoyed your visit to the resort, the service, the activities and our facility; as well as for targeting the points we can improve. A distinguished and exquisite restaurant for families, groups and adults. If so how much ? Continue the fun of the day into the night with an entertaining Tepanyaki dinner show as you watch your food transform before your eyes, or relax in our la carte regular tables. restaurant which was a great experience outside the buffet. Address: Carretera Federal Chetumal- Benito Juarez Km. Which room amenities are available at Bahia Principe Grand Tulum? Premium Powerups Explore Gaming. Dial 8585 to concierge and they will sort it your issue. In order to make the appropriate research about this situation that you have experienced, please send us an email with all the details (as well as date of check in check out) at info.tulum@bahia-principe.com Best Regards, Arrival/check-in: we booked through Tui and done the online check-in on the website 5 days prior to coming. Join us for an unforgettable experience and create the trip you have been dreaming of. Its a lovely restaurant with great staff. The resort is absolutely huge and we were thankful that we asked in advance by email for a close, stroller friendly room. Some of the villas are a full 10 minutes walk from the main restaurant and lobby. thinking of coming 10th to 24th December.When do the families with school children arrive -will I Hi, me and my partner have booked this hotel for the 21st June 2018. Just wondering if this hotel serves top shelf alcohol brands to all inclusive or is this something we can upgrade to if not? I was most looking forward to this but this was my least favourite of all 7. We went on one tour with Xcaret (booked at the hotel) and it was a 10 out of 10 highly recommend them. I would recommend this for experienced travels for a super easy clean resort if you just want buffet, drinks and pool lounging. I am being charged for a trip that I did not go on and Bahia Principe refuses to contact me to give me my refund. Out the front, you'll find a white-sand beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Plus d'infos sur . - room cleaned regularly, towels changed daily, called front desk for hangers and they were delivered timely. Our confirmation number also wouldn't work in the app so we had to email the resort to be able to get it working and book our plated dinners. Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay), Snack Bar with traditional American food and snacks, open 24 hours a day (alcoholic drinks only served until midnight), 3 la carte dinners in restaurants per week of stay (reservation and formal dress required), Unlimited local drinks, beer and soft drinks in the hotel's bars (premium drinks with additional charge), "Origin" Show(free of charge for children under 4 years old), Water sports offered by Scubaquatic including scuba diving (PADI), sailing classes, paddle boarding, hire catamarans with dive team, fishing, banana boats, and more, Babysitter service (upon request, children up to 12 years old), Beauty and massage treatments in the Bahia Spa, Professional photography services, so you never forget your stay, All services and items not specified under "All-inclusive". Unterbringung. Platinum Platinum Holidays in premium hotels 4T and 5T hotels Properties for families through to adults Paradise would not be complete without locations where you can satisfy your every need. Enjoy everything under the sun. You'll Pay extra $$$ for Grey Goose, Gran Marnier, High End Whiskey, Tequila, etc. You can also use the bars at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. For a total of: 22 restaurants, 23 bars and 8 swimming pools and 24-hour all-inclusive, Unlimited la carte dining at specialty restaurants of the complex, Wide selection of international and premium liquors, Exclusive beach and pool bar service, Unlimited drinks at all hotel bars with a large selection of domestic liquor and beer and Free MyBahiaPrincipe benefits are personal and non-transferable, and all stay discounts apply only to the member and their room. The Junior Suites are larger than the Superior rooms. You'll Pay extra $$$ for Grey Goose, Gran Marnier, High End Whiskey, Tequila, etc. If I wanted Bombay, Tanquery or Beefeaters, there was an additional charge. We have many differnt drinks included in the package and their are various premium drnks included. Grey Goose, Bombay Saphire, Jose Cuvero etc.) Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino. Be sure to take advantage of all of the special moments that await you by joining us for an unforgettable meal in paradise. This topic has been closed to new posts due to inactivity. You may want to use water shoes, depending on where you will be. Beach- some days there was a lot of seaweed but the guys are there all day every day clearing it. We havent met a ride or unhelpful person in 2 weeks. The environment surrounding you will be one of colonial architecture and gardens. Superior All of the bars serve unlimited local drinks, beer, and soft drinks. Clicking on the send button implies that you have read this information. Join us for delicious meals in the middle of a tropical paradise. Bring water shoes for entry, except at the Akumal side, we are headed back (we generally go to the Bahia Ambar in Punta Cana for six years, two weeks each time), but will be our 4th time at the Bahia Akumal and never have had a problem going in from the pier. Holiday to Bahia Principe Grand Tulum in Tulum (Mexico) for 7 nights (AI) departing from LGW on 17 Feb from Bahia Principe Grand Tulum at First Choice Holidays on TheUKHighStreet.com. There are Bali beds but I think they are hard to get. Im glad we tried this as its somewhere we wouldnt visit back home. - not sure on the hacienda, big open space with no one in it. Map updates are paused. Check the number of dinners for shorter stays in our Faqs. Explore one of Mexicos most culturally vibrant and naturally beautiful regions together with your friends, family or special someone.