We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. We are sorry to hear about this. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Sent back at my cost. Hopefully, this is not the last time that we will hear from you. Ordered few times from these. Pretty gutted, first time customer. We use dedicated people and clever technology to safeguard our platform. I will be keeping an eye on new ladies lines! Cheers! is lorenzo veratti a good brand. The delivery was exactly as promised. He spotted two jeans and had to have them! Hi LauraWe are happy to help. We are happy to learn that your overall experience had been amazing. Hi KerrieThe team will be happy to see your review. Love the outer material as well. Cheers! About Us Cheers! These factors should be cleared for us to know if the courier is liable or not. I received an IMMEDIATE response and one very much to my satisfaction. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . We also ensure all reviews are published without moderation. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Told that no jackets left and to choose another. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. Raff2 Pant. Our apologies for the inconvenience. Sent back at my cost. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. Hi KimberlyThank you so much for this wonderful review. The new coat arrived quality is amazing and size was spot on! Hi Mrs. HarrisonWe want to thank you for your cooperation so we can sort out the replacement jacket right away. You have no idea how much they mean to us. Cheers! The luxury streetwear brand have you sorted for the cold seasons with their debut collection. 73.9K followers. Your review warms our hearts. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Outstanding clothing selection & the quality is superb! I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Ordered a pair of cargo style trousers for my nephew. Hi JoshWe appreciate the word. Hi LauraWe are happy to help. Hopefully, we will see you shopping with us again. Great service and great quality jacket.The order was processed and couriered very quickly. My experience with lorenzo was better than I have had with any other company. Brilliant top quality item of clothing. Recent purchase of a coat , great service superb value price even better cannot be happier . I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Hi TraceyWe want to thank you for your thoughtful review. I recently ordered a coat which I ordered the wrong size , I emailed the company and the response was immediate to sort my order out. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Your review is appreciated. The quality of materials, workmanship, size and fit were excellent! We are looking forward to hearing from you again. Recent purchase of a coat , great service superb value price even better cannot be happier . Each time reached out, not much help at all. Great quality, feel and fit fantastic so much so that he ordered another pair after Christmas and received them ready for New Years Eve! We appreciate your thoughtful review and patience with us. Cheers! We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. When you encounter a 404 error in WordPress, you have two options for correcting it. We are hoping that this incident will not deter you from buying from us again. August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . There is more business coming your way from us and his buddies. I would shop here again. Thank you for letting us know that we did not fail you. I received an IMMEDIATE response and one very much to my satisfaction. Find out how we combat fake reviews. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Find out how we combat fake reviews. Thanks again for sharing such a positive experience. Thank you for sharing this with us! All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Everything was very stylish, my son was over the moon with what he got .!! When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. Thank you for your trust and we are hoping that you will continue to support our brand. We appreciate your thoughtful review and patience with us. Was very satisfied with the product and so was my grandson. Thank you for acknowledging the effort of our customer service as well. Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo Cheers! Coat is quality . It goes against our guidelines to offer incentives for reviews. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. We are glad that you enjoying the coat. Great material, generous padding and simply comfy. Hi KimberlyThank you so much for this wonderful review. We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. The clothes are were very good quality and I think reasonably priced. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. Hi JoshWe appreciate the word. Hi WendyWe want to thank you for sharing us your recent experience with us. We are glad that you enjoying the coat. Perfect for your lockdown wardrobe its only right. We ordered with high hopes and we were delighted to not be disappointed. Great customer service and amazing products. This information is available under "Shipping" and on the slider and pop-up notification. Can you please respond to our request for your information so we can look into this matter? We will continue to do our best and you made us all happy. Cheers! He has received lots of positive comments about the clothes from his mates and family members. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. They came in great condition. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Hi WendyWe want to thank you for sharing us your recent experience with us. My Son is very fashion conscious and up-to-date on all the trends. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Thank you and we are sorry for the inconvenience. It goes against our guidelines to offer incentives for reviews. Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. Hopefully, this will not be the last time that we will hear from you. You can tell they take pride in their products from the quality of the packaging. This is due to the incorrect postcode you have written on the return address. He turns heads and is asked where to buy them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi MikeyWe are happy to hear that we were able to help you out. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We understand how you feel. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. One happy teenager. Coat is quality . Thank you and our sincere apologies again. Cheers! The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. We appreciate all the wonderful things you said about our products. SIZE AND FIT I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. He turns heads and is asked where to buy them. We always want to provide the best service to our consumers like you who trusted our brand. Upon checking, the order was placed on 22 December after the cut-off. Highly Recommend. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. 2023 Trustpilot A/S. 286 posts. Thank you and we are looking forward to hearing from you again. Your feedback is highly appreciated. The. He said it's the best coat he's owned. Absolutely amazing from start to finish. linktr.ee/lorenzoveratti. Find out how we combat fake reviews. Thank you for sharing, it is appreciated. The delivery was exactly as promised. Hi AdrianHope you are well. No offer of repair or no gesture of goodwill. We appreciate that you share this with us. Purchased a tracksuit on 5th December which we are still waiting to receive. One happy teenager. I was kept updated about the order and deliver date and time. Think timeless luxe design combined with futuristic functionality to make for maximal style in the most affordable way. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. It goes against our guidelines to offer incentives for reviews. Both sales and refund happened quickly and easily. Did the driver follow the correct delivery procedure? Everyone always stops me and asks where did you get that coat from mate lol. If your concern is about missing the delivery, we always coordinate with the courier for investigation. We understand how you feel. Very responsive and great customer service. Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. The quality of materials, workmanship, size and fit were excellent! Write CSS OR LESS and hit save. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! We ordered with high hopes and we were delighted to not be disappointed. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Very professional company and can tell they care about there customers. Told that no jackets left and to choose another. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails.