My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. That night I googled them and saw a lot of bad reviews about them . How to Get Rid of a Timeshare in Florida? OMG, this scammers need to be stopped. We decided to fight this through our credit card companies. 1. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. We discovered tons of Timeshare Compliance reviews validating these services. Or you can fill out or form on the right side of the page. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Greetings from Earl in Fredericton I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. 6. My husband and I were scammed also. How To Get Out of a Grand Solmar Timeshare? I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. What should we do? On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. We finally caved in and agreed to meet the last day that we were there. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Very unusual procedure. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. There have been a few lawsuits Sunset Group has been involved in. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. However, we were unable to discover anything online relating to pending litigation against Sunset Group. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. XChange is a subscription-based clearinghouse of state court information. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. Hello. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. 2. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. There is nothing stated in the contract Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. Thanks. 2. The plaintiff is . Has anyone had succes contacting a lawyer or another company to get out of their timeshare? We were at this so called "90 minute presentation" for the entire day, almost 8 hours! One common complaint against Sunset Group is that they make it very difficult to cancel your membership. I want to thank all of you for your posts. How to Get Rid of a Timeshare with a Mortgage Balance? The Sunset Group is a scam. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. I asked to see the rules and they changed the subject. How to Cancel Royal Holiday Club Timeshare? You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. That was enough though. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. How to get rid of Avalon Vacation Club Timeshare? May 22, 2010 @ 12:56 PM). The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. They accepted this and said they would process the paper work and credit our accounts. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Possibly the attorney General also! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Timeshares & Vacation Clubs. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Something else to remember is that anything that sounds unrealistic most likely is. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. Thanks. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. I am okay to take the 'hit' with collections, but did you make any more payments? This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. These companies specialize in helping people just like you get out of their timeshare contracts. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. They refused to show me these mysterious rules. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. You can also try to sell your timeshare on your own. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Beware of timeshare scams in Mexico! This website uses cookies to improve your experience while you navigate through the website. Guess what? Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . The combined costs was equal to or greater than what was being offer. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Cant wait for a law suit. "You get a detailed email after paying for the package, there will be a link where you can make your payment". BEWARE this is a scam. Please read and let me know what you think. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. They said that they needed some business write offs for their firm. Always do your own due diligence and research any company youre considering doing business with. 2. I almost got scammed myself. If you pressure them. FBI are investigating on that matter for international crime. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Our primary problems are: 5 minutes of your time could help you resolve this nightmare once and for all. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Author of the review. They said they cannot do business via phone, fax, or email. Menu. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. All they would say is "that is what your maintenance fee guarantees". Hopefully USA will read all of these issues; FBI please help . So would I Earl. If youre stuck in a Sunset Group timeshare contract, youre not alone. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Un-believable, this firm must be put out of business. I have evidence showing the lies and how Sunset promotes its memberhsip. Didn't seem like a bad deal to us. the May 17 charge, in an email dated Sat. We followed the terms of the contract termination clause (13) as written in the contract. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. They said it was tax deductible. 3. Necessary cookies are absolutely essential for the website to function properly. I insisted on reading a sample contract under the guise of, if I like it I'll sign. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. The Better Business Bureau is a great way to check if a company is reputable. We told them that we were there to relax and did not want any meeting. In addition to these serious issues, other problems noted, included: The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Not sure who to start legal proceedings through. For example, you could sell your timeshare privately on a resale website. Sunset Beach Group review: Scam. This is another forum with more complaints about this company: www.sunsetscam.com Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. We couldn't get reservations 9 months in advance. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. Promotoria Sunset Group Timeshare Owners Lawsuit The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. We review timeshare exit companies so owners can make an informed decision. This may also include calls and text messages to my wireless telephone numbers. Case #PSC 1701479 Walking Away From Timeshare Maintenance Fees This will Happen. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. www.sunsetscam.com Don't let them get away with it! Let the truth be known! YOUR PERSONAL INFORMATION IS SECURE. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. The above comments confirmed my suspicion of a potential scam. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. We signed yesterday and they said we cant cancel it. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. so we just put down a deposit and told that we have 5 days to cancel. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. All information on this website should be used as educational material. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. Lie #3. Anita Rigoni of US. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! 8. Unfortunately, almost every timeshare exit company promises to do the same thing. We have the same story as you. Another thing to keep in mind is that anything that sounds too good to be true probably is. 9. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. 4. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. Responding to a Complaint or Petition. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. How to Get out of the Ritz Carlton Timeshare? The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. Search. They are Unethical, dishonest and should be put out of business. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. I was directed to a lady at a counter where I could pay our cab fare there. We are seeking total resolution. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. The whole thing is a rip off as far as I can tell and very stressful for anyone. I hate those people with a passion. They request upfront fees for their services from the get-go. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. It's a lie. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. The Sunset Group is a scam with the lowest ethical standards. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. How To Cancel Royal Holiday Club Timeshare? If they try to weasel their way out of using one, that should be an immediate cause for concern. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. How To Cancel a Manhattan Club Timeshare? Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. I was specifically told I was not buying a timeshare. This person was useless and was very dishonest in her statements to us. zillayh@gmail.com, We are also victims of Sunset Group. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Instead of waiting around thinking the solution will present itself to you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Sunset Groups ratings and reviews reflect all of these issues and complaints. Sunset Lounge lawsuit heads to court while venue continues to sit empty. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Walking Away From Timeshare Maintenance Fees - Is It Smart? They would not allow us to roam the facility or talk to any of the guests. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. We recommend you contact your timeshare company before working with a timeshare exit company. Did they finally move on? I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. You dont need to go through the process alone our company is here to help! Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. 1. They had already charged my credit card for the deposit. We couldn't use the 2 weeks concurrently (travel w/family). Were happy to help in any way we can. How to get rid of a Mayan Palace Timeshare? I can't begin to tell what a horrible experience it was. That really shakes them up. Thanks. These same complaints can be found all over the internet on various forums and review websites. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Cancel Timeshare Mortgage and Maintenance Fee? Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. That proved to me they were lying about the value of the "product". They got me too. My credit score got dinged by 150 pts slowly climbing back up. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. There are other, more reputable companies out there that can help you cancel your timeshare contract. This scammers has to stop. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. I also almost got scam by Sunset World too . The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Her "closer" finally agreed to text me the details. What are the process you did? Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. How To Get Out of a Diamond Resorts Timeshare? Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. Our original contract told us that we could use those or any other Sunset property at any time. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Search Close. However, it turned out to be more of a great rip off since everything they told us was a lie. I'll keep you posted on how it turns out for us, but so far it is not looking good! SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. We did continue our vacation and had a great time in Cancun. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. #5. We decided to take advantage of this. Get Rid of Timeshare Without Ruining Credit? Same here would love to know how to resolve. I have a duplicate copy of that . They refused. If there is somesort of class action please count me in. Our "VIP week" couldn't be booked at all. Im Michelle. they will admit that trading your private residency with someone else costs $189 each time. Beware! Of course they refused. Sue me [censored]es! At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I said I'll keep an open mind. I wanted a cancellation and return of my money. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Please we nees help. A. We are rather disgusted with Sunset and would like to chat with any/all about this. What should we do?