On this visit, however, I feel like I had been somewhat "taken" for the price I paid ($169.00/night plus tax). We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. $211. Steele Hill is a great resort for families, and though we were three adults, we enjoyed every minute of our stay. I am glad the resort experience met your expectations. My kids loved the indoor pool with the waterslide. The Lake House at Ferry Point. I am glad the desk was able to respond with some remedies for the situation. This has been one of the better resorts we have traded for. We were in the west end nearest the pool. There are 239 episodes which span thirteen series, four movies and live-action production. While not on the same caliber as our new south building inventory, many guests are quite satisfied with these suites. It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. I booked over the phone and it was $411 total which was expected. We pay a lot for our fees, wouldnt you think that they would take care of us???? The price is $211 per night from Mar 16 to Mar 17. This gets you out of the rally/tourist craziness into a beautiful setting where you can get a good night's sleep. Clearly cleanliness is lacking here. We apologize that we did not deliver an ideal hospitality experience and hope that you will be willing to give us another chance in the future. FrightFind's 2022 guide to the top haunted houses in your state. Sincerely, Rob Robillard, General Manager, My husband and I spent a week at Steele Hill to do some leaf peeping this Fall. Youll get more value somewhere else. Rob R, General Manager at Steele Hill Resorts, responded to this review. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. We have been to Steele Hill Resort many times, in the same old building, slept there on 4 occasions, used the pool and the restaurant numerous times, but have not seen or . Yes, it conveniently offers a business center, meeting rooms, and a banquet room. My husband and I were both tossing and turning so much we decided right then and there we would only stay one night, even if the 2nd night was free, we were too uncomfortable to stay.The song and dance was just that. It sounds like you may have been with us during the beginning of a weekend period where the housekeeping team was processing the majority of the rooms in the hallway for guest arrivals. The room was clean with the exception of the oven. Swiping my key card three times on three doors over a distance of 15 feet to get into my room was also a bit irritating in spite of the high level of security it offerred. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. Steele Hill Resorts celebrated Halloween early this year with our first ever Haunted Hike. We were given a 2 bedroom in Steele Hill West. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The amenities were above average and the on-site restaurant was above average. I have 2 kids (who witnessed this final interaction by the way, and yes we talked to them about how not to treat people afterwards) so I don't deal in or with ultimatums. We were in the "West building" on the 2nd floor next to the gaming and pool areas. The bathroom shower curtain bar was totally rusted out. more. List Your Timeshare. Check out our State Frights to find the scariest places in your state. Please see our partners for more details. The lack of tubs is why I docked a star. There was a door behind it, which required a key card to open as well as the 7A door, so I would have heard the key card being swiped in addition to a door opening if the figure were to exit. we checked out the next day and lost all the money we had to pay up front. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. That being said, we absolutely want to be able to service all of our guests. This problem will be resolved as we plan on putting a new roof on the facility in September.I am sorry to hear that you did not find the room arrangements satisfactory. We hope you will join us again in the future to see the improvements we have implemented based on your feedback.Sincerely,Rob Robillard, General Manager. Same for. Listen to ghost stories that will make your spine tingle. Went to breakfast and was seated at the table that was used for take-outs. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. Sincerely, Rob Robillard, General Manager, Hotels near Lakes Region Community College. The leaves were great; the resort, not so good! We apologize that you were not satisfied with your recent visit to Steele Hill Resort. First of all, location. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. We would highly recommend this resort to anyone! The sofa in the living area also folded out into a bed. Thanks again for sharing. I will be sure to follow up with the reservationist to ensure they are clear when describing the different amenity locations.I am glad my Front Desk staff was able to assess your dissatisfaction and issue a full refund for the stay. Review tags are currently only available for English language reviews. I stayed in the west side hotel room 7B,, on top of the hill with just myself and my daughter. Located close to Lake Winnisquam, Steele Hill Resorts provides 9 holes of golf, a poolside bar, and a grocery/convenience store. The room was down a large hill from the main amenities, not easily walkable for our family at this moment. (See attached picture)Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. Fitted with a garden, swimming pool and hot spring bath facilities, Spring City Resort offers accommodation in Beitou. The resort offers a variety of room types and we always encourage guests to view the room descriptions on our website prior to booking their reservation. Taxes and fees that are shown are estimates only. (This also happened to someone else in my party earlier in the week in a different building.) When I called to check out the next day, 3 days early, I told them all these issues. and walked away. What are some restaurants close to Steele Hill Resorts? Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. Thank you for taking the time to leave us a review and for your rating of four stars. WiFi is free in public spaces. Thank you for taking the time to review your most recent stay at Steele Hill. During the week we were there, the resort was re-paving the parking area, which made it very inconvenient for all (no compensation offered), and a golf hole was under renovation, which made for an 8-hole course.Overall, we had good time at the resort and would recommend staying there to our friends. Here the Indians, like those of Vera Cruz, seemed favourably disposed: 'the Salvages often visited us kindly (fig. It looked like it hadn't been cleaned in ages. Pool Towels: There were no clean towels available on the morning of January. . I was frustrated that the quality of the accommodations was so disparate from the advertising. You could hear everyone around you. The haunted Ocean Born Mary House has an interesting pirate origin story spun many times over the years. The lack of tubs is why I docked a star. 5PM - 8PM | $5 per person Open to the public, this spooky event kicks off at the resort's Carriage House barn building. Theres a former staff member of Steele Hill who mentioned in an online blog Re: SH being haunted- TVs would be constantly replaced they just stopped working. Event space at this hotel measures 60817 square feet (525 square meters) and includes conference space. It sounds like the pool was a big hit and you also got to spend some time in our new fitness center. I can assure you that we care deeply about the comfort and satisfaction of all guests visiting the resort, whether they are rental guests or our timeshare owners. Free 2023 Use. If you have a story related to this location, please share it with us below or contact us. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. Upon arrival we were given a "complimentary upgrade" from a hotel room to a one bedroom townhouse. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! It even had free weights. My daughter loved it and we really enjoyed it as well. Also, the last night at Steele Hill, both my cell phone and laptop broke, just stopped working. But overall we really enjoyed it. The restaurant is at the bottom. Opechee Park Cove Beach & Opechee Point Beach. Cataracts are rare for ppl under age 65, it was definitely the ghost Im certain. They have done their best, but they have not been kept up. Great amenities for families and kids: multiple pools, badminton, horseshoes, nice forest walks. The next morning, day of check out.. 6am, again felt something moving up the blankets, pressing the blankets down. The Steele Hill Vacation Club is the best home resort and vacation ownership program in New England. They began telling us that the discounted offer they made us is off the table the moment we stand up essentially. I had to buy new ones. We went up understanding we would need to sit thorough a song and dance. One girl at the desk was kind, but there was no one around to explore changing rooms or get some help. Call. I paid about $30.00 more for my room than I did last time; only difference was the jacuzzi, which I did not use. While we were sleeping sounded like someone was moving around in the room and trying to get in .. like someone moving door.. Then felt like someone was standing over me and my heart was pounding. Made for a cold trip back to our building! that those tours are very pressure/ intrusive/lots of personal information are being asked. There are more places to choose from in the, steele hill hotel sanbornton, steele hill resorts, Frequently Asked Questions about Steele Hill Resorts. I personally oversaw the creation of this accommodations page to ensure guest had an opportunity to fully understand the different inventory that we offer up at Steele Hill. Steele Hill Resort Sanbornton, New Hampshire. The gym was quite nice for a hotel. Fortunately, this project is complete finish now and we have a great new facility, but it should have been finished during the period you stayed with us. arrived at a town called Powhatan, consisting of some 12 houses pleasantly seated on a hill'. When arriving home, after researching more, to my surprise, we were not the only ones to experience similar things at Steele Hill Resort. I am also happy to hear that your daughter loved the pool area. per night. I used to come to this facility 30 years ago and it was AMAZING, clean, maintained , gorgeous. I took my kids to the ice castles (which was great) and planned to stay at the Steele Hill resorts. After I verbally consented to pay the $59, they emailed me the confirmation letter. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. I am 8 months pregnant, and we have a two year old, so we had asked for a room close to the large indoor pool. The room was spotless and had everything we needed. The sofa in the living area also folded out into a bed. Please see our partners for more details. Lower buildings are older and shabbier; upper buildings nearer to pool and in better shape. Activity director (Nancy) lead a hike through the woods and was very pleasant to talk with and very informative. Steele Hill Resorts. Our South Studio rooms are all equipped with a dropdown Murphy bed designed for space efficiency and each studio also provides a pull-out sofa that many guests find extremely comfortable. The two-day trip would have been better served at home. Once the curtain was open, I noticed a nice glob of chocolate something stuck to the curtain. We always strive to accommodate our guests to the best of our ability. We were impressed with the excellent design, construction and neat architectural details of all the units, especially the ability to get to the main lobby and restaurant areas without going outside in the rain (had great weather most of our stay). We realize how precious family vacations can be these days and we appreciate your business. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (50% or more off that night's stay would have been a more appropriate offer but I really wasn't in a mood to argue. Set amongst 500 pristine acres overlooking Lake Winnisquam and Lake Winnipesaukee, Steele Hill Resort offers authentic New Hampshire charm complemented by a large selection of amenities. The reality is you are paying a lot more money than you expected for vacations. These rooms have many great features including full kitchens and fantastic views. To this day, I am still so freaked out by what I saw. Please explain to me what deep cleaning is???? We asked for an upgrade, but were told there were no other rooms available. Within 1 km of the property, guests can reach nearby landmarks such as Beitou Thermal Valley, Beitou Library and Beitou Hot Spring . We are happy to inform you that Steele Hill is now 100% open including amenities like the smaller onsite hot tubs. The rate was $195 and $243 for a room for up to 6 people. Our goal is to deliver a positive hospitality experience for our guests and make their stay as enjoyable as possible. It sounds like the resort location was a good fit for your groups visit. We were staying as part of a promotional package to decide whether or not we wanted to become members of the resort. Sincerely, Rob Robillard, General Manager, We have been coming to Steele Hill for many years (16). I also need to add that there is no where to eat within 25 min drive so you either have to make that drive or go to the "restaurant" in the hotel which is like two workers hosting, servings, and probably cooking your food while you sit in an event room. Simply not worth it. Please note that only three holes of our nine-hole executive golf course were recently closed due to construction and there are many other amenities available to enjoy such as tennis, basketball, a fitness center, racquetball, electric bikes, the onsite Hilltop restaurant, indoor and outdoor pools and hot tubs, hiking trails, and more. Don't waste your time or hard earned money on this. In 2020, management put an occupancy limit in place with the West Indoor Pool for the safety and enjoyment of all guests.
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