Across the web. Submit ticket. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Support. To find out more, read our Privacy Policy and Cookie Policy. Login to know the status of the ticket. Login. Attack Protection. Different programs have different pay structures. Join Liveops Nation and experience the freedom and autonomy of being self-employed! LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. He sees a role for Okta in all of it. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Liveops is a recognized thought leader in the virtual contact center and customer service industries. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Get started on your new home business Flexibility. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Independent Contractors are responsible for expenses and control their profit and loss. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. No matter what industry, use case, or level of support you need, weve got you covered. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. About Liveops Employee benefits & perks. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Go Further; Marketplace. Ditch the paperwork and endless manual tasks. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Login - LiveOps Inc. Qualify and onboard contractors in record time. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. View our background requirements here. Outspoken. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here HSA and PPO Options National and Local Networks Retirement. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. But what good is making your own schedule if you cant get a schedule? Enjoy the freedom of being your own boss. Copyright 2023 Liveops, Inc. All rights reserved. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Companies across a variety of industries trust Liveops to provide virtual contact center services. Suite 390. Then Liveops is looking for you! At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. We'd have had to build out a lot of infrastructure. This means you can choose when, where, and how often to work! I still love it., I strongly recommend not working for this company. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. We understand the complex nature of managing independent contractors. Connect and protect your employees, contractors, and business partners with Identity-powered security. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Hello, Liveops. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Health, Dental & Vision. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Independent Contractor Want to become a Liveops agent? Organizations. Live far from an urban center? Not everyone will be as precious with your business as you are. We use cookies to improve your experience on our website. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Find Out How & Apply . And, no calls equals no pay. Enjoy the freedom and flexibility of being your own boss. Client opportunities may have additional requirements, including expanded client-specific certification. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Consider holiday gift experiences. Flexibility. Login. Unfortunately they dont pay a minimum per hour like other companies. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Find top links about Liveops Nation Login along with social links, FAQs, and more. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. which is why weve been helping companies like yours for over 20 years. Forgot your password? No problem. Grow your home business through Liveops client network, working with the brands you know and love. You can also manage cookies in your browser settings. Improving Peoples Lives. Life doesnt always run on a schedule. Be the customer care voice of top brands, providing best-in-class service. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Support staff employees are great and work hard to keep us busy and motivated. Click herefor technical info. Independent Contractor management Ditch the paperwork and endless manual tasks. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Managing multiple systems, programs, and screens simultaneously. We've been partnering with Liveops since 2010 for all our inbound needs. Remember me. You may also receive performance-based pay or other incentives. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. If you have not created a ticket yet then you would need to register or create a new ticket to begin. But, the site does not guarantee that youll take calls during those hours. Norton 360 with LifeLock helps keep your digital life safer. Cons. Its a huge, huge advantage for us, says Myers. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. The world class support of Liveops and unparalleled access to world-renowned clients. This is critical, says Huckabay. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Conducting inbound/outbound customer service calls. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Guide customers through the claims process. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Scottsdale, AZ 85257. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? To accept cookies continue browsing as normal. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Community. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Quickly assessing customer needs and providing sound solutions. It was as simple as they said, adds Myers. To accept cookies continue browsing as normal. Liveops Okta. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Now we can focus on making sure IT is partnered with the business in everything they do.. Keith Myers, SVP Business Technology, Live Nation. Best of Antivirus Software. Provide support to users of top tax software providers. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Check the Eligibility requirements and make sure were currently accepting applications in your state. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Public Relations e-mail (press@liveops.com) Locations. Passwordless. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. The typical military family moves every two or three years. GM Regional Customer Care Operations, major utility. Director of Customer Care, healthcare organization. Gift Matching Our Offices. This means you can choose when, where, and how often to work! Forgot password? Find ready-to-work contractors where and when you need them. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. View our background requirements here. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Cons are having to provide your own equipment. Across the country. Read more. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. fits your experience, personality, and preferences the best? Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. First, check out our frequently asked questions about the agent experience and application process. Or, if, No college? Browse case studies, customer service tips and other helpful resources for enterprises. You can also manage cookies in your browser settings. Reach out to us. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Browse case studies, customer service tips and other helpful resources for enterprises. Live Nation currently has about 15,000 internal employees using some 250-plus applications. A wide array of jobs -- many of them well-paid -- don't require a degree.. Developer Center. Thats up to you. Sign an Independent Contractor Agreement. Not sure which client opportunity (or opportunities!) Liveops | Okta . The only downside is a lot of training without pay. I still love it., You make your own schedule. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Liveops Nation - Virtual Call Center Community. Improving Peoples Lives. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . . Users verify their identity by . Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. Join the revolution of the modern contact center! To find out more, read our Privacy Policy and Cookie Policy. Customers sometimes need to speak with a live agent. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Apply now and a member of our team will work quickly to review . Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . FLEXIBILITY AT SCALE. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Earning potential. Want to become a Liveops agent? Are you an employee? Sign an Independent Contractor Agreement. If there are system issues, you will not get paid. I don't mind the extra training if they had compensation for it. See all features. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Remote work is undeniably popular and LiveOps offers that. Want to become an Independent Liveops Agent. They love it because it does what it's supposed to do.. Set your own schedule to work around your life. Enterprise Solutions. Login here. Heres a direct link to where you can sign up. Money is amazing, but like every job there are flaws. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Your customers deserve the best at every touchpoint. Pros. Work from home. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Use your email address or username and password to sign into your WebCE learning center account. Universal Login. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Goodbye long commutes, rigid schedules, and busybody managers. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Autonomy. Secure your consumer and SaaS apps, while creating optimized digital experiences. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Get Directions Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience.